--- title: "Process Health Executive Dashboard" url: "https://help.decipherrisk.com/en/article/process-health-executive-dashboard" language: "en" last_updated: "2026-02-09T15:00:16.146Z" --- # Process Health Executive Dashboard **Overview** The Process Health Executive Dashboard provides a high-level view of how well the organization’s risk management process is functioning. It is designed to answer a simple but critical question: **Can leadership trust the risk management process behind the data?** Rather than focusing on individual risks or operational tasks, this dashboard assesses whether the core mechanics of risk management - identification, evaluation, action, and monitoring - are consistently and reliably performed across the organization.  While designed as a high-level executive summary dashboard, it provides useful information to everyone involved in the risk management process: - **Executives and Board Members**: Quick assurance that risk management is disciplined and trustworthy. - **Leaders and Managers**: Confidence that day-to-day work is rolling up into a healthy, defensible process. - **All Users**: Transparency into how individual actions contribute to organizational confidence and maturity. The Process Health dashboard tells a story of **the** **maturity of the risk management process and assurance that it's trustworthy**.  It separates two related but different ideas: - **Risk Posture**: How much risk the organization has, where it comes from, and how it’s changing. - **Process Health**: Whether the system managing those risks is working as intended. A strong score and stable visuals indicate that risk management is being executed consistently. A declining score signals breakdowns in fundamentals.  In short: *this dashboard shows whether the “machine” behind risk management is running smoothly.* ## **Understanding the Dashboard** ### **Grading System** The dashboard uses a simple grading scale: - **A (90–100)**: Process health is excellent. Your team deserves applause. - **B (80–90)**: Process health is good. The process is generally working as intended, with several areas of excellence, but there are opportunities for improvement. - **C (70–80)**: Process health is fair. While some parts of the process are performing well, several deficiencies are present. - **D (60–70)**: Process health is poor. Several parts of the process are showing signs of breakdown. Attention required.  - **F (0–60)**: Process health is failing. Significant parts of the process are not performing as intended and require urgent intervention. *Note: New system implementations will likely have failing scores until the processes can mature.* Color cues reinforce these grades for quick scanning and interpretation. ## **What Goes Into the Process Health Score** The Process Health Score is built from objective, repeatable measures that reflect the fundamentals of good risk management. These measures fall into two broad categories: **1\. Record & Data Quality Measures** These ensure that risks and action plans are documented completely and correctly. Examples include: - Issues with required review dates - Issues linked to action plans - Action Plans with review dates - Action Plans broken down into tasks Strong data quality ensures risks can be evaluated, tracked, and monitored over time. **2\. Process Performance Measures** These evaluate whether work is actively progressing through the risk lifecycle. Examples include: - How frequently new issues are being identified (discovery health) - Action plans that are overdue or stale - Issues or action plans past their review dates - Risks lingering too long in intake, triage, or deferred states Together, these measures assess whether risks are moving forward - or getting stuck. ## **The Math Behind the Score** ### **Measure Scoring** Each metric is evaluated against predefined performance thresholds and assigned a grade: - A - Excellent - B - Good - C - Fair - D - Poor - F - Failing Each grade corresponds to a point value. All measures are: - **Equally weighted** (no single metric dominates the score) - **Performance-based** (focused on execution, not policy design) The initial version of the score uses **9 core measures**. ### **Score Aggregation** - Each measure contributes an equal share to the total score - Points are summed and normalized to produce a single Process Health Score - That score maps directly to the grading tiers This approach keeps the math transparent, explainable, and defensible. ## **How Daily Work Impacts the Process Health Score** Everyday actions directly influence Process Health: - Adding review dates improves monitoring health - Updating action plans improves activity and freshness - Closing gaps reduces backlog and overdue indicators Work performed at the **staff and management dashboard levels** rolls up into this executive view, reinforcing the idea that consistent execution at lower levels builds trust at the top. ## **Why Process Health Matters** Leadership decisions depend on reliable information. The Process Health Executive Dashboard provides assurance that: - Risks are being managed systematically - Data reflects real, active work - Reported trends can be trusted By making process health visible, the organization strengthens accountability, transparency, and confidence - before problems escalate into surprises. .